Refund Policy

Your Satisfaction is Our Priority

If you’re not completely satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

• Return requests must be submitted within 30 days of delivery.
• Items must be unused, undamaged, and in their original packaging.
• Sale and clearance items cannot be returned.

2. Refund Process

• Refunds are processed after we receive and inspect the returned item.
• Approved refunds will be issued within 5-10 business days.
• Refunds will be credited to the original payment method.

3. Damaged or Incorrect Items

• If you receive a defective or incorrect item, please email us at hi@fittechprostore.com with photos.
• We will provide a replacement or a full refund at no extra cost.

4. Return Shipping

• Customers are responsible for return shipping costs, except in cases of defective items.
• We recommend using a trackable shipping service, as we are not responsible for lost returns.

5. Exchanges

• We do not offer direct exchanges. If needed, please return the item and place a new order.

For any return inquiries, feel free to contact us at hi@fittechprostore.com.